Privacy policy.

Last Updated: 11/24/2025

Healthy Root Lactation (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.healthyrootlactation.com/ (the “Site”), or use our lactation support services (the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information

  • Appointment details

  • Communication preferences

B. Health Information

If you book lactation support services, we may collect:

  • Medical history related to pregnancy, birth, breastfeeding, or infant feeding

  • Information about your child (age, feeding patterns, etc.)

  • Any health concerns relevant to lactation support

This information is collected strictly to provide proper care and support.

C. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking technologies

This helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

  • Provide lactation consulting and related Services

  • Communicate with you regarding appointments, recommendations, or follow-up care

  • Respond to inquiries and customer support needs

  • Process payments and billing

  • Improve the functionality and performance of our Site

  • Send updates, newsletters, or promotional messages (with your consent)

  • Comply with legal or regulatory obligations

3. How We Share Your Information

We do not sell your information.
We may share your information only in the following situations:

A. Service Providers

We may share information with trusted third parties who help operate our business, such as:

  • Scheduling platforms

  • Payment processors

  • Email or SMS communication services

These providers are required to protect your information.

B. Legal Requirements

We may disclose information if required to:

  • Comply with the law

  • Respond to legal requests

  • Protect our rights, property, or safety

C. With Your Consent

We may share information with healthcare providers or other professionals only if you authorize us to do so.

4. Cookies & Tracking Technologies

Our Site may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Store preferences

You may disable cookies through your browser settings, but certain features of the Site may not function properly.

5. Data Protection & Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure.
However, no data transmission over the internet is guaranteed to be 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we have about you

  • Request corrections

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise these rights, contact us at the information below.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided information without consent, please contact us so we can delete it.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date reflects the most recent revision. Your continued use of the Site or Services means you accept any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Healthy Root Lactation
Website: https://www.healthyrootlactation.com/
Email: healthyrootlactation@gmail.com
Phone: 860-470-6343